Returns & Refund Policy
Live Plants
All live plant sales are final unless covered under our Live Arrival Guarantee.
Apparel & Merchandise
Non-plant items may be returned within 30 days if: unworn, unwashed, and in original packaging.
Return Shipping
Customers are responsible for return shipping unless the item is defective or incorrect.
Refund Processing
Refunds are issued to the original payment method within 5–10 business days after inspection.
See also: Live Arrival Guarantee, Shipping, Contact.
