Shipping Policy

Processing Times

Orders are processed within 2–5 business days, weather permitting.

Shipping Carriers

We ship via USPS, UPS, and FedEx with tracking provided.

Live Plant Shipping

Plants may ship: bare root, moss wrapped, or potted (where permitted). Shipping method depends on species and destination state regulations.

California Orders

All orders shipped to California will be shipped bare root with no soil, in compliance with California Department of Agriculture regulations.

Weather Protection

We monitor extreme temperatures and may delay shipments during excessive heat or cold to protect plant health.

Shipping Days

Live plants ship Monday through Wednesday to reduce transit delays.

Address Accuracy

Customers are responsible for providing accurate shipping information. Sprouse Triple M Carnivores LLC is not liable for losses due to incorrect addresses.